Careers

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CAREERS

AICB Careers

We are looking for individuals who are passionate about helping us make a difference in building the professional talent workforce of the banking industry. If you share our vision email us at [email protected].

  • Manager – Business Relations (Domestic)
    Reporting Line

    This position has a reporting line to the Director, Growth & Strategic Partnerships.

    Job Accountabilities
    • Sustainable Pipeline. To identify, establish and service pipeline within the Higher Education Institution (HEI) that will provide sustainable enrolment towards AICB qualification. This would include promotion activities and product sharing platforms.
    • Growth Strategy and Execution. Develop membership growth strategies, policies and related activities such as alignment of syllabus and AICB modules curriculum embedment to drive and support membership and qualifications enrolment from the HEI. Formulate and implement comprehensive outreach plan and strategic partnership to ensure execution of service proposition achieve desired membership and qualification enrolments.
    • University Outreach. Develop strategy and execution plan for university outreach focused on creating, sustaining and optimising a portfolio of relationships with key stakeholders in the universities to strengthen AICB’s position in Malaysia.
    • Market Analysis. Devise and assess procedures and methods for data collection, including opinion polls, surveys and questionnaires to prepare reports on findings to accurately determine the HEI’s appetite for AICB membership and qualification. This analysis is crucial to determine an accurate revenue target to successfully benchmark yearly performance.
    • Corporate Engagement. Responsible as key account manager to build, manage and strengthen the relationship between AICB and HEI to promote membership and qualification enrolments. The overall aim is to take corporate relations to the next level where we position ourselves as the go-to professional body when it comes to learning and talent development, while growing trust in them working with AICB to build influence in the country.
    • Strategic Partnerships and Public Sector. Develop specific strategic partnerships initiatives with professional bodies, ministries and government departments, regulators, sponsors and other agencies to obtain scholarship opportunities to support growth strategy and requirements.
    • Development Opportunities. Support Director, Growth & Strategic Partnerships to identify and develop opportunities within Malaysia to achieve win-win propositions — these include the preparation of proposals, feasibility studies, initial conversations, and subsequent implementation.
    • Budget Preparation & Utilisation. Timely preparation of the annual budget, including the forecast for membership and qualifications. Ensure effective utilisation of budget and resources that are compliant with all AICB’s operational policies. Embrace a digital first approach within the team in their daily work.
    • Qualification Supports. To be equipped with updated product knowledge and increase awareness of new product offerings whilst obtaining feedback on changing market environments from Higher Education Institutions. To attend to all enrolment related enquiries and ensure all enquiries have been attended accurately within the established turnaround time.
    • Collaterals. Work together with Marketing and Communications Division and proactively participates and presents new ideas for the development of marketing collaterals and information to ensure accurate information delivery to the local market.
    • Team Player. Role model behaviours that inspire team member to perform effectively in the post-pandemic era that they are always aligned to the organisation’s vision and strategic priorities.
    • Others. To undertake any other task timely and accurately assigned by the Director of Growth and Strategic Partnerships from time to time.

    Knowledge, Skills and Experience

    The incumbent will be expected to have the following qualifications, qualities and experience:

    • At least a recognised bachelor’s degree in, preferably but not limited to, business management, finance/accounting/banking, or marketing, with a minimum of 8 years of work experience in a similar role with a proven track record. Banking and/or business development experience with a multinational organisation will be an added advantage.
    • Exceptional interpersonal skills with the ability to build strong relationship with internal/external stakeholders and partners, across different levels and ranks. Able to engage and influence at all levels.
    • Good knowledge and understanding of banking/finance and education industry in Malaysia and the region will be an added advantage.
    • Excellent skills in business writing and verbal communication in English language. Prowess of Malay and/or Chinese language is an added advantage.
    • Ability to demonstrate strong project management, organisational, negotiation, and analytical skills.
    • Ability to demonstrate effective presentation and reporting skills.
    • Highly motivated, proactive and enthusiastic, and able to work with minimum supervision and meet tight and strict deadlines.
    • Demonstrates integrity, ethics and professionalism at all times.

    Additional Information
    • Business travel may be required within Malaysia, and occasionally, in the region.
    • This incumbent will join a newly established division. S/he will work closely with the Director, Growth & Strategic Partnerships, in the initial period to establish desired work plans and culture within the division.
    • This role will be based in the AICB office in Jalan Dato’ Onn, Kuala Lumpur.
    • This is a permanent position.
  • Manager – Continuing Professional Development
    Job Purpose

    This person is responsible for developing member value proposition programmes, including Continuing Professional Development (CPD) programmes and conducting CPD review compliance to support the Institute’s in promoting the highest standards of professional competence among its members.

    Reporting Line

    This position has a reporting line to the Director, Membership and Services.

    Job Accountabilities
    • Develop and execute membership value proposition strategies and programmes, including CPD programmes, to support the retention of membership.
    • Engage with members and stakeholders via face-to-face or surveys to understand the needs of the membership and the types of relevant programmes/activities to be conducted.
    • Engagement with strategic partners and vendors on the development and delivery of activities/programmes.
    • Communication to the membership and stakeholders on value proposition programmes.
    • Develop, review and execute CPD strategies, policies, processes and procedures relating to monitoring of CPD compliance and recognition of CPD learning activities.
    • Lead discussions and coordinate with the respective learning divisions of financial institutions or other partner organisations on the recognition of their CPD learning activities for the benefit of members.
    • Attend to enquiries on CPD, exemption applications and support the financial institutions with regular statistics on CPD to facilitate the monitoring of CPD compliance.
    • Provide administrative support to the membership team and committee in undertaking the member value proposition strategy and CPD programmes in line with the framework.
    • Generate membership data and reports for effective monitoring and to facilitate planning of membership activities.
    • Assist with any other matters pertaining to membership as requested.

    Candidate’s Personality Profile
    • Confident, mature and pleasant personality.
    • Ability to network with different levels of membership.
    • Good interpersonal, writing and verbal communication skills.
    • Ability to make responsible decisions.
    • Meticulous and analytical.
    • Must be proactive and able to work independently with minimum supervision.

    Competencies and Academic Requirements
    • Degree in business/finance/banking or a related discipline.
    • 3 to 5 years of experience in developing and executing professional membership value proposition programmes, including CPD programmes and ensuring CPD compliance.
    • Proficient in Microsoft Office and knowledge in customer data management systems.
  • Manager / Assistant Manager, Programmes – Education & Assessment (Qualifications)
    Job Purpose

    This position is primarily responsible to maintain and improve the quality of the Institute’s programmes.

    The incumbent is tasked to deliver improved contents and update the assessments to maintain the standards of the programmes and modules.

    Reporting Line

    The position has a reporting line to the Senior Manager, Education & Assessment (Qualifications).

    Job Accountabilities

    1. Development and Improvement of the Qualification Framework

    • Engage with the industry and education personnel to benchmark current curriculum with the emerging needs of the industry and with relevant qualification and / or competencies framework.
    • Develop strategies to improve the instructional design of a programme.



    2. Assurance of Programmes’ Quality and Standards

    • Work with stakeholders to obtain feedback on the contents and assessments to develop new and updated materials (case studies, updated regulations, question banks) yearly.
    • Analyse results and performance of candidates. Work with examiners and trainers to improve candidates’ performance.



    3. Delivery of Programmes

    • Manage and maintain the learning materials on the learning management system (LMS).
    • Manage and maintain the assessment questions on the online examination platform and system, i.e. Pearson Vue.
    • Coordinate the publication and storage of learning materials such as study texts, case studies and mock assessment questions.
    • Prepare and manage the required documents for accreditation purposes (curriculum mappings, tables of specifications, assessment standards).
    • Respond to queries on contents and assessment questions from stakeholders, and if needed, to communicate with the curriculum committee or examiners.



    4. Others

    • Support and coordinate activities to promote AICB’s programmes.
    • Work with Education and Assessment (Administration) team to enhance the delivery of quality programmes.
    • Any other duties assigned by the supervisor or management.

    Minimum Requirements
    • A bachelor’s degree or equivalent, preferably in finance, banking, business, or education.
    • At least 7 years of working experience in banking, education, or learning and development-related tasks.
    • Experience and knowledge in curriculum and assessment development is preferred.
    • Experience in project management or leading a team is an advantage.
    • Ability to analyse quantitative and qualitative data.
    • Ability to present and communicate effectively with multiple stakeholders.
    • Proficient ICT skills to utilise work-related software and learning management systems.
  • Assistant Manager, Quality and Standards – Education & Assessment (Qualifications)
    Job Purpose

    This position is primarily responsible to coordinate and administer the quality maintenance and improvement of programmes.

    Reporting Line

    The position has a reporting line to the Senior Manager, Education & Assessment (Qualifications).

    Job Accountabilities

    1. Development and Improvement of the Quality and Standards

    • Support the Senior Manager to coordinate and administer quality and standard improvement plans.
    • Assist the Senior Manager to implement recognition strategies through collaboration / partnerships with other professional education bodies, learning institutions, accreditation agencies.



    2. Assurance of Quality and Standards

    • Consolidate and maintain the Division’s database of policies, regulations, standard operating procedures, contracts, and any other related documents.
    • Coordinate the Division’s legal contracts, such as appointment letters, service level agreements, letter of engagements, and any related legally binding agreements.
    • Coordinate curriculum benchmarking activities with partners such as universities and other professional bodies.
    • Organise and coordinate both in-bound and out-bound accreditation and audit exercises.
    • Perform risk analysis on the Division’s processes and policies. Work with stakeholders to obtain feedback and provide recommendation to the Senior Manager.



    3. General Management

    • Communicate department’s information to stakeholders timely and accurately.
    • Support the Senior Manager in budgeting for activities related to the development and maintenance of quality programmes.
    • Assist the Senior Manager to monitor and coordinate the budgeted expenditure for the department.
    • Provide secretarial and administrative support to the Senior Manager.



    4. Others

    • Support and coordinate activities to promote AICB’s programmes.
    • Any other duties assigned by the supervisor or management.

    Minimum Requirements
    • A bachelor’s degree or equivalent, preferably in banking, finance, business, or education.
    • At least 5 years of working experience in banking, audit, risk management, or quality assurance.
    • Experience and knowledge in curriculum and assessment development is an advantage.
    • High proficiency in English language.
    • Excellent writing skills.
    • Ability to analyse quantitative and qualitative data.
    • Ability to present and communicate effectively with multiple stakeholders.
    • Proficient ICT skills to utilise work-related software and learning management systems.